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IMPORTANT: Claim Recon is NOT a law firm, Veterans Service Organization (VSO), or VA-accredited claims agent. We are not accredited by the U.S. Department of Veterans Affairs under 38 U.S.C. Section 5901. We do not file, prepare, present, or prosecute VA disability claims on your behalf. All tools and content are educational only, referencing publicly available VA rating criteria under 38 C.F.R. Part 4. No attorney-client, fiduciary, or representational relationship is created by use of this platform.
By accessing or using claimrecon.com ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Platform. Your continued use after any modification constitutes acceptance of the modified Terms.
Claim Recon provides educational software tools that reference publicly available VA rating criteria, federal regulations (38 C.F.R.), federal statutes (38 U.S.C.), court precedent (CAVC, Federal Circuit), and VA adjudication procedures (M21-1 Manual). Our tools include a compensation calculator, secondary conditions explorer, C&P exam prep simulator, VA claim audit, personal statement generator, decision letter analyzer, buddy statement builder, C&P Gauntlet, and an AI-powered educational assistant.
These tools are designed to help veterans understand the VA disability claims process through general education. They do not constitute legal advice, medical advice, claims representation, claims preparation, or professional opinion. You are solely responsible for all decisions regarding your VA disability claim. We always recommend consulting a VA-accredited attorney, claims agent, or Veterans Service Organization (VSO) before filing or making decisions about your benefits.
Nothing on this Platform constitutes legal advice, medical advice, or professional consultation. The information provided is general educational content and may contain errors, omissions, or inaccuracies. AI-generated content is particularly subject to errors and hallucination and must always be verified independently against official VA sources. Regulatory citations (38 C.F.R., 38 U.S.C., M21-1) are for reference purposes only and may not reflect the most current versions of those regulations.
Always consult with a VA-accredited attorney, accredited claims agent, or Veterans Service Organization (VSO) before making decisions about your benefits. Free assistance is available through VA-accredited VSOs at no cost. You can find accredited representatives at va.gov/vso.
Claim Recon is NOT affiliated with, endorsed by, or connected to the U.S. Department of Veterans Affairs, any branch of the U.S. military, or any government agency. The use of regulatory citations, diagnostic codes, and VA terminology is for educational reference only and does not imply government endorsement or affiliation.
Claim Recon does not engage in the "preparation, presentation, or prosecution" of VA claims as defined under 38 U.S.C. Section 5901. We do not access, review, or analyze individual veterans' claims files, service records, medical records, eBenefits accounts, or VA.gov accounts. We do not provide individualized claims strategy, coaching, or consulting specific to any veteran's particular circumstances.
Misrepresentation of symptoms, conditions, or military service to the U.S. Department of Veterans Affairs is fraud under 18 U.S.C. Section 1001 and may result in criminal prosecution. Claim Recon tools must not be used to fabricate, exaggerate, or misrepresent information on any VA form or in any VA proceeding.
Claim Recon offers subscription-based access to premium educational tools. All fees are flat-rate charges for access to educational software and content. We never charge fees contingent on claim outcomes, and we never take a percentage of your benefits, retroactive pay, or any VA award. Subscriptions auto-renew until cancelled. You may cancel at any time through Stripe's customer portal or by contacting us. Cancellation takes effect at the end of the current billing period. Refund requests are handled per our money-back guarantee policy.
Prices are subject to change. Existing subscribers will be given at least 30 days notice before any price increase takes effect on their account. Founding Member subscribers who locked in launch pricing retain their rate for the duration of their continuous subscription.
INDIVIDUAL USE LICENSE ONLY. Your subscription grants a limited, non-exclusive, non-transferable, non-sublicensable license for personal, individual use by a single veteran or a single person assisting one veteran with their own claim. The following uses are expressly prohibited without a separate written commercial license agreement:
(a) Using the Platform to provide services to multiple veterans, clients, or beneficiaries in any professional, commercial, or organizational capacity.
(b) Use by or on behalf of any law firm, claims consulting business, coaching service, Veterans Service Organization (VSO), accredited claims agent, or any entity that provides VA disability claims assistance as a business.
(c) Systematic use of tools, AI outputs, audit reports, or educational content to serve third parties for compensation, whether direct or indirect.
(d) Reselling, redistributing, sublicensing, sharing, or providing access credentials, tool outputs, audit reports, or AI-generated content to individuals who are not the account holder.
(e) Using the Platform's data, methodology, secondary condition mappings, nexus strength scores, audit framework, denial tactic detection logic, or regulatory analysis as the basis for or input to any competing product, service, or derivative work.
(f) Using outputs from the Platform in any marketing, advertising, or promotional materials for third-party services.
Violation of this section constitutes a material breach of these Terms and will result in immediate account termination without refund. Claim Recon reserves the right to pursue all available legal remedies including injunctive relief, damages, and recovery of the commercial license fee differential.
Organizations, VSOs, law firms, claims consulting businesses, and any entity seeking to use the Platform for commercial purposes or on behalf of multiple veterans must obtain a separate Business or Enterprise license. Contact support@claimrecon.com for licensing inquiries and pricing.
You agree to: (a) provide accurate information when using our tools; (b) not use the Platform for any unlawful purpose; (c) not attempt to reverse engineer, decompile, disassemble, scrape, crawl, spider, harvest, or copy the Platform, its source code, its data, its methodology, or its outputs through any automated or manual means; (d) not misrepresent output from our tools as legal or medical advice to any third party; (e) not submit false information to the VA using content generated by our tools; (f) not share your account credentials with any other person; (g) not use bots, scripts, automated tools, browser extensions, or any programmatic means to access the Platform or its API endpoints; (h) not systematically download, cache, store, or reproduce AI outputs, audit results, secondary condition data, or any other Platform content for use outside the Platform; (i) not circumvent, disable, or interfere with any security, authentication, rate-limiting, or access control features of the Platform.
We monitor for patterns consistent with automated access, commercial use, credential sharing, and scraping. Accounts exhibiting such patterns may be suspended or terminated without notice or refund.
All content, design, code, tools, user interface, AI system prompts, secondary condition mappings, nexus strength ratings, audit frameworks, denial tactic detection logic, scoring algorithms, regulatory analysis methodology, compilation structures, and educational content on claimrecon.com are the exclusive property of Claim Recon and constitute trade secrets and proprietary information protected under the Defend Trade Secrets Act (18 U.S.C. Section 1836) and the Arizona Uniform Trade Secrets Act (A.R.S. Section 44-401 et seq.).
VA regulations, statutes, court decisions, and M21-1 procedures referenced on this Platform are in the public domain under 17 U.S.C. Section 105. Our unique selection, arrangement, compilation, scoring, analysis, and synthesis of these public domain materials constitutes original copyrightable expression and proprietary trade secrets. The individual facts are public; our creative compilation of them is not.
You may not reproduce, distribute, create derivative works from, publicly display, commercially exploit, or reverse engineer any content from the Platform without express written permission. Screenshots of your own personal audit scores and results may be shared for personal, non-commercial purposes (e.g., social media). Systematic reproduction of tool outputs, AI responses, database content, or scoring methodologies is prohibited and may constitute trade secret misappropriation.
The CLAIM RECON name, logo, and tagline "Observe. Assess. Understand." are trademarks of Claim Recon. Unauthorized use is prohibited.
The Platform utilizes artificial intelligence (AI) to generate educational content, analysis, and responses. AI-generated outputs may contain errors, omissions, outdated information, or inaccuracies. AI outputs do not constitute legal advice, medical advice, or professional opinion. You must independently verify all AI-generated information against official VA sources before relying on it for any purpose. Claim Recon does not guarantee the accuracy, completeness, or timeliness of any AI-generated content.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLAIM RECON, ITS FOUNDER, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM. This includes, without limitation, any errors in AI-generated content, calculator outputs, audit results, secondary condition mappings, educational materials, or any actions you take based on information from the Platform. YOUR USE OF THE PLATFORM IS AT YOUR OWN RISK.
In no event shall Claim Recon's total liability exceed the amount you paid for Platform access in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless Claim Recon and its founder, officers, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any applicable law; (d) any claim that your use of Platform outputs constitutes unauthorized practice of law; or (e) any action you take based on information obtained from the Platform.
Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, protect, and delete your data. Documents uploaded to our analyzer tool are processed in real-time and are not stored after analysis. We do not sell personal data to third parties.
If you believe content on the Platform infringes your copyright, send a DMCA takedown notice to our designated agent at: support@claimrecon.com with subject line "DMCA Notice." Include: (a) identification of the copyrighted work; (b) identification of the infringing material with URL; (c) your contact information; (d) a statement of good faith belief; (e) a statement of accuracy under penalty of perjury; and (f) your physical or electronic signature.
Any dispute arising from these Terms or your use of the Platform shall be resolved through binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration. The arbitration shall take place in Maricopa County, Arizona. The arbitrator's decision shall be final and binding. Notwithstanding the foregoing, Claim Recon may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email to registered users and noted by updating the "Last Updated" date above. Continued use of the Platform after changes constitutes acceptance of the modified Terms. If you disagree with any changes, your sole remedy is to discontinue use of the Platform.
These Terms are governed by the laws of the State of Arizona without regard to its conflict of law provisions. For matters not subject to arbitration, exclusive jurisdiction and venue shall be in the state and federal courts located in Maricopa County, Arizona.
If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent.
Questions about these Terms: support@claimrecon.com