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Claim Recon is committed to ensuring digital accessibility for all veterans, including those with service-connected disabilities affecting vision, hearing, motor function, or cognitive processing. Many of the veterans we serve live with TBI, PTSD, low vision, hearing loss, and other conditions that make accessible design essential — not optional.
We target conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. This includes compliance with Section 508 of the Rehabilitation Act, which applies to information technology used by federal agencies and is the standard we hold ourselves to as a veteran-serving platform.
All pages use semantic HTML structure with proper heading hierarchy. Form inputs include associated labels. Interactive elements are keyboard-accessible. Color contrast ratios meet or exceed 4.5:1 for normal text and 3:1 for large text against our dark background. Images include descriptive alt text. Our tools use text-based outputs that work with screen readers. We avoid content that relies solely on color to convey information.
Claim Recon is actively developed by a solo veteran founder. Some interactive elements may not yet have full ARIA labeling. We are continuously improving. If you encounter any accessibility barrier, we want to know about it immediately.
If you experience difficulty accessing any part of Claim Recon, or if you have suggestions for improving accessibility, please contact us at: support@claimrecon.com. We take every report seriously and will work to resolve issues as quickly as possible.
Claim Recon is designed to be compatible with current versions of JAWS, NVDA, VoiceOver (macOS/iOS), and TalkBack (Android). Our tools output text-based results that screen readers can interpret. The AI assistant (Recon Actual) includes a voice mode that reads responses aloud using text-to-speech, providing an additional accessibility option for veterans who prefer audio output.